Dentherx
Privacy Policy
Last updated: May 15, 2026
Introduction
Dentherx ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use our services.
Dentherx helps dental practices capture missed patient opportunities and automate follow-up communication. We are designed to operate without storing Protected Health Information (PHI).
Information We Collect
We may collect:
- Business Information (practice name, contact details)
- Communication Data (messages sent through our platform)
- Usage Data (how the platform is used)
- Contact Information (email, name when submitting forms)
We do NOT intentionally collect or store Protected Health Information (PHI).
How We Use Information
We use collected information to:
- Provide and improve our services
- Enable automated patient follow-up workflows
- Monitor performance and optimize conversions
- Communicate with users
- Ensure platform reliability and security
Data Security
We implement industry-standard security practices to protect your data.
Dentherx is designed with a privacy-first architecture:
- No storage of sensitive medical records
- Minimal data retention
- Secure infrastructure and encrypted communication
Third-Party Services
We may use trusted third-party services (such as messaging providers, scheduling tools, and analytics platforms) to deliver functionality.
These providers are selected based on reliability and security standards.
SMS Communication
When a patient calls a participating dental office and requests follow-up communication, they consent to receive transactional SMS messages related to missed calls, appointment scheduling, and patient support. Dentherx does not sell or share mobile information with third parties for marketing or promotional purposes.
For full details on SMS consent, opt-in, and opt-out, see our SMS Consent page.
Your Control
You may request:
- Access to your data
- Correction of your data
- Deletion of your data
To make a request, contact us at:
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date.
Contact
If you have questions about this Privacy Policy, contact: